Frequently asked questions
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Plain answers to the questions owners and finance teams ask us most, before they start and once they have.
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Book a free consultation. A qualified accountant will learn how your business works, recommend a package that fits and agree a fixed fee in writing. Once you’re happy, we set up your accounts and introduce you to your named accountant.
Getting started
Yes. We work with owners and finance teams throughout the UK, and most of our work is done securely online, so where you are based makes no difference to the service you receive.
Working with us
We work in Xero, QuickBooks, Sage and FreeAgent. If you already use one of them, we’ll work in it. If not, we’ll help you choose the right one and set it up for you.
Working with us
Confidentiality is built into how we work. Your information is stored in encrypted, access-controlled systems and only the people working on your account can see it.
Working with us
We quote a fixed fee in writing before we begin, so there are no surprise invoices at year end.
Fees
Yes. You are matched with a named accountant who knows your business and your history, and they are your first point of contact.
Working with us
Yes. We handle the handover, request your records and make sure nothing is missed along the way.
Getting started
Yes. We regularly catch up on late accounts, VAT returns and tax filings, and we’ll agree a clear plan to bring everything up to date.
Services
Yes. Our service is fully digital and available wherever you are in the UK. You get secure cloud systems, live figures in Xero, QuickBooks or Sage, and a named accountant who is always a call or message away.
Services
Your fee is agreed in writing before we start and covers everything in your package, such as bookkeeping, VAT, payroll, annual accounts and tax returns. It also includes your named accountant, deadline tracking and qualified review. If you ever need something outside the agreed scope, we tell you first and quote it separately, so there are no surprises at year-end.
Fees
Yes, and it is simpler than most people expect. We contact your previous accountant, request your records, and handle the handover for you, so nothing is missed, and your filings stay on track.
Getting started
Yes. We work with business owners and finance teams across the UK. Most of our work is done securely online, so where you are based makes no difference to the service you receive.
Working with us